Shipping / Return Policy / Value Guarantee
As our products are perishable, all food sales are final.
We offer flat rate shipping based on the location of the recipient. We typically ship same or next day (excludes weekends) through UPS from Las Vegas, Nevada. You'll receive your confirmation with tracking details once shipped.
Popped will be happy to replace any item(s) in the unlikely event that they might be damaged. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives.
Popped is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.
We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS or USPS), but this, of course, is out of our control. To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand. If your gift is returned to us because of an incorrect address provided by you, because of its perishability, we must dispose of the contents of the gift and you will not be refunded. You may be charged additional shipping costs.
If you wish for us to reship a fresh gift, you will be charged 50% of the gift cost plus the full cost of Shipping/Handling. Refunds for damaged goods can only be credited to the originating credit card.
POPPED is not responsible for finding lost, stolen, or incorrectly addressed packages. Once your item has been shipped, it is out of our control- please contact your UPS for any additional information.
We do not ship to Hawaii, Alaska, or internationally.
Thank you for your business and for shopping small!
For more information, please contact our Customer Service department at firstname.lastname@example.org